Return & Refund Policy

At Veluxzio, customer satisfaction is important to us.

Return Eligibility

You may request a return within 30 days of receiving your order if:

• The item arrives damaged.

• The item arrives defective.

• The wrong item was received.

Non-Returnable Items

For hygiene and safety reasons, certain items may not be eligible for return.

Refund Process

Approved refunds will be issued to the original payment method.

Refund processing times may vary depending on your financial institution.

Order Cancellation

Orders may be canceled within 24 hours of purchase.

Once processing or shipping has begun, cancellation may no longer be possible.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery and provide photos of the issue.

Website: www.veluxzio.shop